Legal
Privacy Policy
Last updated: 5 October 2026
1. About this policy
This Privacy Policy explains how CERBERUS SOLUTIONS AU PTY LTD (ACN 702 953 035) (“we”, “us”, “our”), which provides Sentry POS and Sentry Lite, collects, uses, discloses and stores personal information through this website, sentrypos.com.au.
We aim to handle personal information in a way that is consistent with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
2. Information we collect
Information you give us
When you submit an enquiry or demo request, or email us, we collect the details you provide:
- your name
- your business name
- your email address
- your phone number, if you choose to provide it
- the content of your message and the type of enquiry
Information collected automatically
Like most websites, the service that hosts this website may automatically record standard technical information when you visit, such as your IP address, browser type, the pages you request and the date and time of your visit. This information is used to operate and secure the website.
This website does not currently use analytics or advertising cookies, or other tracking technologies for marketing purposes.
3. How we use your information
We use the personal information we collect to:
- respond to your enquiry and arrange a demo if you request one
- communicate with you about Sentry POS products you have asked about
- operate, maintain and secure this website
- comply with our legal obligations
We will only send you marketing communications if you have agreed to receive them, and you can opt out at any time.
4. Disclosure of your information
We may disclose personal information to service providers who help us operate our business and this website, such as website hosting, email and form-handling providers. These providers may only use the information to provide services to us.
We may also disclose personal information where required or authorised by law.
5. Storage and security
We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.
We keep enquiry information only for as long as it is needed for the purposes described in this policy, or as required by law.
6. Accessing and correcting your information
You can ask to access or correct the personal information we hold about you by contacting us at hello@sentrypos.com.au. We may need to verify your identity before responding.
7. Complaints
If you have a concern about how we have handled your personal information, please contact us at hello@sentrypos.com.au and we will respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated.
9. Contact us
CERBERUS SOLUTIONS AU PTY LTD
ACN 702 953 035
Email: hello@sentrypos.com.au